Shipping policy

Here is a clean, customer-facing 3-to-5 Day Shipping Policy that sets clear expectations regarding processing times, weekends, and tracking.

Shipping & Delivery Policy

Thank you for shopping with [Your Company Name]! We are committed to getting your order to your doorstep quickly and safely. Please review our shipping guidelines below.

⏱️ Delivery Timeline

We offer standard 3 to 5 business day shipping on all domestic orders.

  • Business Days: Business days are Monday through Friday, excluding statutory holidays.

  • When Does the Clock Start? The 3-to-5 day delivery window begins after your order has been processed and handed over to our courier partner.

📦 Order Processing Times

  • Standard Processing: Orders are typically processed and packed within 1 to 2 business days.

  • Cut-Off Time: Orders placed before [e.g., 2:00 PM EST] will begin processing the same day. Orders placed after this time, or over the weekend, will begin processing the following business day.

📝 Example: If you order on a Saturday, your package will be processed on Monday and will arrive at your door between Thursday (Day 3) and Monday (Day 5).

🚚 Tracking Your Order

The moment your package leaves our warehouse, we will send you a Shipping Confirmation Email (or SMS, depending on your choice at checkout) containing your tracking number and a link to trace your delivery in real-time.

Please allow up to 24 hours for the tracking link to activate and update.

📍 Shipping Exceptions & Delays

While we do everything we can to ensure your order arrives within 5 business days, occasional delays may occur due to factors outside our control, including:

  • Severe weather conditions

  • Carrier disruptions or peak holiday seasons (e.g., Black Friday, Christmas)

  • Incorrect or incomplete shipping addresses provided at checkout